Contact

About PoolParts.com.au
PoolParts.com.au is Australia’s trusted source for pool and spa parts. From pumps, filters, and chlorinators to heaters and chemicals, we stock parts from leading brands backed by expert knowledge, fast delivery, and real inventory... not drop shipping. By operating online-only, we keep overheads low and pass the savings directly to our customers.

Please use the form to contact us or email us at info@poolparts.com.au.

Do you have a store I can visit?
We operate as a premium online-only retailer. While we do hold real, physical stock in our warehouse (unlike many sites that simply drop ship), we don’t have a showroom or offer counter sales. This model keeps our overheads low, allowing us to pass on the best possible pricing while still offering fast dispatch and expert support.

All orders are placed online and shipped directly to your door. If you need help choosing the right part, our team can assist quickly by email — photos, model numbers, and details make it easy for us to give you accurate answers.

Do you have a phone number?
We do, but email is almost always the fastest way to get help. Our team is small and focused on packing and dispatching orders quickly, so we can’t always answer the phone. By emailing us with photos, model numbers, or details, we can give you accurate answers and keep orders moving.

For the quickest support, email us at info@poolparts.com.au.

(If you’d prefer to call, our number is 03 9069 2169 — but if we don’t answer, just flick us an email and we’ll get back to you.)